Privacy and Data Policy

This Privacy Policy explains how we collect, use and protect personal information when you interact with Wild Tokyo. We take your privacy seriously and describe below the types of data we process, how we use it, and the choices you have. If you have questions, contact our team at [email protected].

Types of data we collect

We collect information that is necessary to provide and improve our services. This includes personal data, technical data and transactional records. We limit collection to what is relevant for account management, payments, security and regulatory checks.

Personal data

Personal data may include your name, date of birth, contact details, proof of identity and address, and payment details. We collect this information when you register an account, make deposits or withdrawals, or complete identity checks required to verify your age and identity. We do not knowingly collect personal data from anyone under 18.

Technical data

Technical data covers device and connection information such as IP address, browser type, device identifiers, operating system, and pages viewed. We use this data to maintain site performance, secure accounts and detect misuse or fraud.

Transactional data

Transactional records include deposit and withdrawal history, game activity, bet stakes, win/loss records and bonus usage. This information is used for account management, dispute resolution and to meet anti-money-laundering and responsible gambling obligations.

How we use your information

We use personal and technical data to operate your account, process payments, verify identity, prevent fraud, respond to enquiries and comply with legal obligations. Transactional data is used to manage fees, resolve disputes and support responsible gambling measures. We may also use aggregated, anonymised data for service improvement and analytics.

Data protection practices

We protect personal information using appropriate technical and organisational measures, including encryption of sensitive data, access controls and regular security reviews. Access to personal data is restricted to authorised staff and service providers who need the information to perform their duties.

Cookies and tracking technologies

We use cookies and similar technologies to remember preferences, provide personalised content and analyse site usage. Some cookies are essential for site function; others support analytics or marketing. You can manage cookie settings in your browser and through our cookie banner where available.

User rights

You have rights over your personal data, including the right to access, correct, restrict processing, object to processing, request erasure and request data portability where applicable. To exercise these rights, contact us at [email protected]. We will respond in line with applicable law.

Access, correction and deletion

If your details change or you wish to close your account, contact [email protected]. We will correct inaccurate information and, where appropriate and lawful, delete or anonymise your data. Certain information may be retained for legal, regulatory or legitimate business reasons.

Information sharing and third parties

We may share information with payment processors, identity verification services, fraud prevention providers, game suppliers, and other trusted third parties who act on our behalf. We require those partners to keep data secure and only process it for specified purposes. We may also disclose information to comply with legal requests or to protect rights and safety.

Privacy policy updates

We review this policy periodically and may update it to reflect changes in our practices. When we make material changes, we will notify account holders through the site. For specific questions about this policy or our practices, you can also write to [email protected].

WildTokyo is committed to handling your information responsibly and transparently. Please get in touch if you need further assistance.