Wild Tokyo Casino Terms and Conditions
These Terms and Conditions set out the rules that apply when you use Wild Tokyo. They describe the relationship between you and us, explain your responsibilities when using our services, and outline how we handle account checks, deposits, withdrawals and disputes. By registering or using our site you agree to these terms and any updates we publish.
Account responsibilities
You must provide accurate personal information and keep your account details up to date. You are responsible for all activity that occurs under your account. Do not share your login details and notify us immediately if you suspect unauthorised access. We may suspend or close accounts where we believe terms have been breached or fraud is suspected.
Verification and security
We may ask for identity, address and payment method documents to verify your account. Verification is required before certain actions, including withdrawals. We use these checks to prevent fraud and to comply with our obligations. You must cooperate promptly with any reasonable request for information.
Eligibility requirements
To use our services you must meet the minimum age and legal requirements of your jurisdiction. You must not hold more than one account and you must not register if you are on a self-exclusion list applicable to your territory. If we become aware that you are ineligible we will close or restrict your account and return any remaining funds in accordance with applicable rules.
Acceptable platform use
You must not use the site for unlawful purposes, to launder funds, to collude with other players, or to exploit software faults. Any behaviour we judge to be abusive, fraudulent or in breach of these terms may lead to account restrictions, seizure of funds and reporting to relevant authorities. Automated play and shared accounts are not permitted unless explicitly authorised.
General bonus and promotion rules
Promotions are subject to specific terms which form part of these conditions. Bonuses may carry wagering requirements, maximum bet limits and expiry periods. Only one bonus may be active where stated, and we reserve the right to withhold or cancel promotional prizes in cases of abuse or error. Read the applicable promotion terms before opting in.
Deposits and withdrawals
Payments must be made from accounts or instruments in your name. We may apply limits, minimums and verification procedures to deposits and withdrawals. Payouts are subject to checks and may be delayed while verification is completed. We may also refuse transactions that appear suspicious and will notify you of any such actions.
Dispute resolution
If you have a complaint contact our support team at [email protected]. We aim to acknowledge complaints promptly and to resolve them fairly. If you remain dissatisfied you may escalate the matter to an independent adviser or the relevant authority in your jurisdiction where applicable.
Updates to terms and conditions
We may update these terms from time to time. We will publish changes on the site and, where appropriate, notify registered users. Continued use of WildTokyo following publication of changes constitutes acceptance of the updated terms. If you do not accept a change you should close your account in accordance with the account closure process.